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RETURN & REFUND
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Our return process:
Returns are available within 14 days of delivery. Please note that we can only accept returns for unworn items, returned with the tags on in the bag they were shipped in. We will issue the refund within 48 hours of receiving the items, the refund may take 5-7 days to reach you, depending on your banks processing times. Items purchased through Cash on Delivery will only be refunded as TGM store credit.

Please process your free return here: https://thegivingmovement.returnscenter.com/

EXCHANGES If you would like to switch your item/s, the easiest way to do this is to return your products through the process above and make a new order.

QUESTIONS?
Please contact our Customer Service team via any of the following channels, available everyday from 9AM-6PM UAE time.
— WhatsApp: +971509810588
— E-mail: team@thegivingmovement.com
— Instagram: https://www.instagram.com/thegivingmovement/
— Call: (+971) 600523846

Please process your free return here: https://thegivingmovement.returnscenter.com/

QUESTIONS?
Please contact our Customer Service team via any of the following channels, available everyday from 9AM-6PM UAE time.
— WhatsApp: +971509810588
— E-mail: team@thegivingmovement.com
— Instagram: https://www.instagram.com/thegivingmovement/
— Call: (+971) 600523846

Returns are completely free. For more on Returns & Refunds, please visit:
https://thegivingmovement.returnscenter.com/

Refunds are issued within 48 hours of returns' quality approval. Card refund take 5-7 working days. Cash on Delivery payments are
refunded immediately as store credit only. For more on Returns & Refunds, please visit:
https://thegivingmovement.com/pages/returns-and-exchanges

Please contact our Customer Service team via any of the following channels about your request and we will get back to you soon. Customer experience team are available Monday to Friday from 9AM - 6PM.

WhatsApp: +971509810588
E-mail: team@thegivingmovement.com
Instagram: https://www.instagram.com/thegivingmovement/
Call: +97142156867

Please contact our Customer Service team via any of the following channels about your request and we will get back to you soon. Customer experience team are available Monday to Friday from 9AM - 6PM.

WhatsApp: +971509810588
E-mail: team@thegivingmovement.com
Instagram: https://www.instagram.com/thegivingmovement/
Call: +97142156867

Please contact our Customer Service team via any of the following channels about your request and we will get back to you soon. Customer experience team are available Monday to Friday from 9AM - 6PM.

WhatsApp: +971509810588
E-mail: team@thegivingmovement.com
Instagram: https://www.instagram.com/thegivingmovement/
Call: +97142156867

Please contact our Customer Service team via any of the following channels about your request and we will get back to you soon. Customer experience team are available Monday to Friday from 9AM - 6PM.

WhatsApp: +971509810588
E-mail: team@thegivingmovement.com
Instagram: https://www.instagram.com/thegivingmovement/
Call: +97142156867

Yes, you will receive the total value in the form of a shopping voucher.

For UAE orders, simply visit https://thegivingmovement.returnscenter.com/

For international orders, returns need to be shipped back by you via a courier of your choice. Shipping costs are not covered by TGM. To make a return, please follow the steps below: 1) E-mail us at team@thegivingmovement.com with your order number and the details of the item/s you would like to return. 2) Once our team has confirmed the return and provided the return address, pack your item/s and invoice into a bag or box. 3) On the Airway Bill, please include your invoice number and note ""Return shipment to the UAE”. Mail your return using your carrier of choice.

For full-priced items ordered in the UAE using single-payment credit cards, refunds will show up in your bank account within 5-7 business days. International orders, Tabby payments, Cash on Delivery and sale items are refunded as a TGM voucher as soon as the return is approved.

Refunds are issued within 48 hours of returns' quality approval. Card refund take 5-7 working days. Cash on Delivery payments are
refunded immediately as store credit only. For more on Returns & Refunds, please visit:
https://thegivingmovement.com/pages/returns-and-exchanges

You can track your order by checking the Airway Bill (AWB) number we will send you on the shipping confirmation e-mail, or it can be accessed via your order details under My Account.

Yes, you will receive the total value in the form of a shopping voucher.

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